Managing Your Account

Contents

Adding a Username and Password
Unlinking Your Facebook Account
Transferring Your Account to Another Person
Canceling Your Account

Note: The Log in with Facebook feature was discontinued in 2015; if you signed up after that point, you will not have some of the buttons/features listed in this doc.

Adding a Username and Password

If you use the Log in with Facebook button to log in to ShortStack, you can add a username and password. This makes it easier to share your account with co-workers and lets you log in even when Facebook is experiencing trouble. To do this:

1. Log in to ShortStack.
   
   
2. From the Campaign Manager, click on your name in the top-right corner of the page and then click Preferences.
   
   
   
   
   
3. Click the Edit button in the Username & Password section of the Preferences screen.
   
   
   
   
4. Enter a username and password into the appropriate fields. Then click the blue Save button.
   
   
   
   

Unlinking Your Facebook Account

If you have both a username/password and a Facebook profile linked to your ShortStack account, you can unlink your Facebook account at any time. You might want to do this if you’re going to hand over the account to a co-worker or client.

1. Log in to ShortStack with your username and password.
   
   
2. From the Campaign Manager, click on your name in the top-right corner of the page and then click Preferences.
   
   
3. Check the Disconnect above Facebook profile from this account box beneath your profile picture.
   
   
4. Click Save.
   
   

Transferring Your Account to Another Person

To transfer your account to another person:

• Create a new username and password, share that username and password with the new owner, and instruct the new owner to change the password.
  
  
• If your Facebook account is connected to the ShortStack account, disconnect it (see the Unlinking your Facebook Account section above).
  
  
• Change the email address to the new owner’s email address.
  
  
• If you have a paid subscription, make sure the new owner enters new contact and payment information.
  
  

Canceling Your Account

See Downgrading, Pausing, and Deleting Your Account to learn how to cancel your account.

Related Resources

ShortStack's Pricing Page

Downgrading, Pausing, and Deleting Your Account (Help Doc)