When using the iFrame or Code Widget, it's possible to insert a web site or code that causes the campaign to redirect elsewhere, or other code that you have added which makes it difficult or impossible to fix. To prevent the code from firing when your campaign is loaded in the Campaign Builder, load the Campaign Builder in Campaign Safe Mode. Safe Mode disables the Live Preview and allows you to edit your widgets so you can fix the error. To load a Campaign Builder in Safe Mode, visit the Campaign Manager and hold down the Shift Key while clicking on the name of the campaign.
There are three things in Campaign Builder that let you know when you are in Safe Mode:
- The end of the Campaign Builder URL will have safe_mode=1 at the end of it.
- You'll see the Exit Safe Mode button at the top.
- Your Live Preview will be disabled. You will still have access to your Edit Widgets Panel so that you can make changes that will hopefully fix any issues.
To exit out of Safe Mode, simply click the red Exit Safe Mode button at the top of the Campaign Builder.