Troubleshooting Apps on Internet Explorer

Supported Versions of Internet Explorer

ShortStack supports Internet Explorer version 9 and above. Previous versions of IE are not supported by Facebook or Microsoft and therefore not supported by ShortStack.

If you are using IE 8 or any earlier version, update your browser, or use another another browser like Chrome or Firefox with JavaScript enabled. Additionally, IE 11 and above has a feature called Enterprise Mode that allows users to run certain websites in a sandboxed version of IE 8. You can find more about this at Microsoft's MSDN article.

Security Warning

If a Facebook user enables Secure Browsing (https) in their Account Settings, but the URLs within your Campaign are not using the HTTPS protocol, Internet Explorer will display a security warning to the user.

We recommend that you use the HTTPS protocol (e.g., https://www.facebook.com) for CSS, JavaScript, images, and embedded files (e.g., Flash or video) within your Campaign to avoid displaying this warning.