These features available on All Plans
The Comment/Reaction Importer allows you to import a Facebook Post’s Comments and Reactions into a ShortStack list. This tool captures the Facebook User ID, name as it appears on Facebook, and the content of comments (including photos). You can import data into a new list or add it to an existing one. Follow these steps to use the Comment/Reaction Importer effectively:
Step 1: Accessing the List Manager
-
Navigate to List Manager
- From the Home page, click Manage and select Lists from the dropdown menu to open the List Manager page.
Step 2: Choosing the Post to Import From
Import Options:
You can import from Timeline (Organic) Posts or Ads. For this guide, we'll focus on Timeline Posts.
Importing into an Existing List:
- Locate the ShortStack list where you want to import the data.
- Click the down arrow next to the list name.
- Select Import from..., then choose Timeline.
Importing into a New List:
- Click the Social Import link at the top of the List Manager page.
- Select Timeline.
- Enter a name for your new list and any desired tags, then click Continue.
Step 3: Selecting a Facebook Page
- Choose a Facebook Page from your profile with admin privileges.
- ShortStack will display up to the 25 most recent posts in descending order. Scroll down to view older posts.
Step 4: Choosing What to Import
You can customize your import by selecting:
- Comments and Reactions
- Reactions only
- Comments only
Additional Settings:
-
Allow multiple entries per user
- Enable this if users can earn multiple entries (e.g., one for reacting and one for each comment).
-
Import comment reactions as votes
- Counts reactions on comments as votes.
-
Import photos from comments
- Includes any photos attached to comments.
-
Give extra chances for votes
-
Assign custom points for actions (e.g., 5 points for reacting, 10 points for commenting).
-
Example: A user who reacts and leaves two comments would earn 25 points.
Note: If you enable Import comment reactions as votes, reaction counts on comments will be added to bonus points.
-
Step 5: Completing the Import
- Click Import & Close to begin the process.
- You’ll receive an email notification when the import is complete.
Step 6: Viewing Imported Entries
- Access the imported entries by clicking the list's View Entries link.
