These features available on All Plans (except where noted)
Overview
Contests and giveaways with prizes ranging from fun swag to high-value whole home makeovers need to have entry restrictions in place. If you don't restrict entries, you are subject to poor-quality leads, spam, bots, and unsatisfied clients. This document will cover how to restrict someone's ability to enter your contest, giveaway, or sweepstake.
Restrict via Email Address
Restrict the number of entries from a particular email address by adding an email restriction to your Form Container.
1. Open the Form Container settings, then click on the section Entry Restrictions.
2. Select email address, and then select the time frame in which someone can enter the container. Example: 1 entry every 24 hours.
Email Login
The Email Login method is the most secure way to prevent fraudulent entries. It requires entrants to enter a valid email address and verify their email via a code. This means people can not enter without a valid email address, nor can bots retrieve the code.
1. Add a Field Widget to your Form Container.
2. From the list of fields, select Login Field.
3. In the Layout section, click on the red button Email Configuration Required.
4. Connect it to a new email campaign and follow the steps in the wizard to create the verification email. Save and activate.
5. Adjust the text for the email campaign. Save and exit.
6. Close out of the Login Field Widget by clicking on Save and exit.
7. Open the Form Container settings.
8. Once you have set up the Email Login Restriction, the Form Container should already be set to restrict entries by login. If not, click on that button.
9. Adjust how many times someone can enter for the time frame. Save and exit.
Note: This feature is available on Pro Plan and higher.
Country-based Visibility
Country-based visibility settings are used to display different content based on the country from which the visitor is viewing the campaign. We use the visitor's IP address to determine their country. By default, every widget is visible in all countries. Restricting visibility based on where someone resides can help reduce spam entries and increase your chances of high-quality leads.
1. Open the visibility setting for the widget you wish to change.
2. To access the country picker, click all countries and select specific countries from the dropdown.
3. Click a country to select it, or click the Select All button to select all countries. Use the arrows to move the selected country or countries between the Visible Countries and Non-Visible Countries columns.
Bot Prevention
The following two methods are specific to reducing the amount of bot entries you may receive in your campaign. Please keep in mind that there is no fool-proof method to keep bots out of your campaign, but our team of engineers is always working on better bot-prevention solutions.
Google reCaptcha
Google reCaptcha setting is located in the Form Container and in the Entry Display Widget -if you have voting set up. In both widgets, you can find the CAPTCHA setting in the Restrictions section of the widget settings.
Checking the box next to Enable Google reCaptcha enables a CAPTCHA that must be completed to submit your form; this can dissuade bots and illegitimate entries. Below the checkbox is a Sensitivity Level slider; if you run into entrants having trouble with the CAPTCHA, you can slide that to the left to make the CAPTCHA a little bit more lenient.
Cloudflare Turnstile
Cloudflare Turnstile helps prevent bots from entering your campaign. It works by creating a turnstile that checks to see if your visitors are human before seeing the campaign. If Cloudflare determines the visitor is not human, you will not have access to any part of the campaign. For more information on Cloudflare Turnstile, click here.
To adjust the Cloudflare Turnstile settings, you will want to access the Campaign Builder Settings- the gear icon located at the top of the Builder. Then click on the Security section.
In the drop-down, you will have three options to select:
- Invisible: The default setting and best option for embedding your campaign. Cloudflare uses an invisible challenge that does not require interaction.
- Visible: Cloudflare will use information from the visitor to decide if an interactive challenge should be used. If an interaction is shown, the visitor will be prompted to check a box. This is best used for a stand-alone landing page.
- Disable: If you want to completely disable Cloudflare Turnstile, select this option. This action is not recommended. If selected, you are more likely to receive fraudulent entries.
Cloudflare Turnstile is automatically disabled for all embedded campaigns, but you can enable it. To do so, checked the box enable if my campaign is embedded.
Note: This feature is available on Pro Plan and higher.