These features available on All Plans
Overview
The Comment Importer allows you to import comments from an Instagram post into a ShortStack list. This tool captures the Instagram username and the comment content of each user. You can either create a new list for the imported data or add it to an existing list. Follow these steps to use the Instagram Comment Importer:
Step 1: Accessing the List Manager
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Navigate to List Manager
- From the Home page, click Manage in the top menu.
- Select Lists from the dropdown to access the List Manager page.
Step 2: Selecting a List for Import
Importing into an Existing List:
- Find the ShortStack list where you want to import the data.
- Click the down arrow next to the list name.
- Select Import from..., then click Instagram on the left.
Importing into a New List:
- Click the Social Import link at the top of the List Manager page.
- Select Instagram on the left.
- Enter a name for your new list and any desired tags in the fields provided.
- Click the blue Continue button.
Step 3: Connecting to an Instagram Business Account
- You’ll see a list of Facebook Pages connected to Instagram Business Accounts.
- Select the profile containing the post you want to import comments from.
Note: Due to Instagram/Facebook privacy restrictions, the Instagram account must be:
- A Business Account
- Linked to a Facebook Page
For instructions on setting this up, visit our Blog: How to Set Up an Instagram Business Profile.
Step 4: Selecting a Post
- View the most recent Instagram posts from the selected profile.
- Posts will display the number of Likes and Comments for easy identification.
- Click on the post you want to import comments from.
Step 5: Import Settings
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Choose What to Import:
- Import comments from users who have commented on the post.
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Adjust Import Options:
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Allow multiple entries per user:
- Check this option if you want to allow multiple entries for users who leave multiple comments.
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Import comment Likes as votes:
- This option imports the comment as an entry and counts the comment’s Likes as votes for that entry.
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Allow multiple entries per user:
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Click the blue Import & Close button once the setup is complete.
Step 6: Completing the Import
- Wait for the import process to finish.
- Reminder: The larger the number of comments, the longer the process will take.
Notifications:
- You will receive an email confirmation once the import is complete.
- A pop-up message will appear in the bottom-right corner of your screen when the process finishes.
Step 7: Viewing Your Imported Entries
- Access the imported entries by clicking the # Entries link on your new or existing list.