Creating Win/Lose Messages for Instant Win

ALL PLANS

Overview

After enabling Instant Win and completing setup, you’ll want to display appropriate messages for winning and non-winning entries. This guide walks you through how to set up win and lose messages and how to edit them when using Instant Win templates.

Using the Form Container's Built-In Settings (Pop-Up)

1. 1. Open Form Container Settings by clicking on the pencil icon in the Form Container.
   2. Navigate to the After Submit section and ensure Use pop-up to show confirmation is selected.
   3. Customize the following messages:
      • You're a winner!: Displayed to winners without a code list.
      • Congratulations!: Displayed to winners with a code list. Use the merge field {{ prize_code }} to show the winning prize code.
      • You didn't win this time: Displayed to non-winners.

Style Messages:

Adjust text color and placement in the Style Panel under This Form Container > Confirmation Pop-Up.

Using an Action Widget to Show Custom Messaging

Prepare Widgets:

1. Create two Rich Text Widgets, one for winners and one for non-winners.
2. Set their visibility to Starts Hidden (refer to the Widget Visibility Doc for help).
3. Open Form Container Settings by clicking on the pencil icon in the Form Container.
4. Navigate to the After Submit section and enable Use other widgets for the after form submission setting. Save and Exit.

Creating Actions:

For the winning message:

1. Add an Action Widget. 
2. In the WHEN section, select Form Container > The entry is an instant winner.
3. In the THEN section, choose the Rich Text Widget with the winning message and select Show.

For the losing message:

1. Add an Action Widget.
2. In the WHEN section, select Form Container > Entry is not an instant winner.
3. In the THEN section, choose the Rich Text Widget with the losing message and select Show.

If set up correctly, the appropriate message will appear upon form submission.

Updating Win/Lose Messages in Templates

If you're using a ShortStack template like Instant Win, Fortune Wheel, or others, win and lose messages are preconfigured. However, you can easily update the text to match your campaign's tone and branding. Here’s how:

1. Open the campaign in the Campaign Builder.
2. Use the Edit Widget Panel to locate the Containers labeled Win and Lose.
3. Click the pencil icon on the Rich Text Widget to edit the message content.
4. Save your changes and exit when you're done.
5. Finally, use the Style Panel to adjust font type, color, font size, and other styling options.  

Learn more about the Style Panel.