How to Access Your Browser's Console Log

Overview

When a bug or error occurs with your ShortStack campaign, Feed, or Comment Import, the support team might ask for a screenshot of your browser's console log. A console log is a diagnostic tool built into your web browser that provides a real-time record of events, errors, and messages related to a website's internal operations. Below you will find instructions for each of the most common browsers. 

Google Chrome

Via Settings Menu: 

1. Click the three-dot menu (⋮) in the top-right corner.
2. Go to More Tools > Developer Tools.
3. Select the Console tab.

Via Inspect Shortcut: 

1. Right-click anywhere on the page and select Inspect.
2. Switch to the Console tab at the top of the panel.

Mozilla Firefox

Via Settings Menu: 

1. Click the hamburger menu (☰).

2. Select More Tools > Web Developer Tools, then select the Console tab.

 Via Inspect Shortcut:

1. Right-click anywhere on the page and select Inspect.

2. Click on Console.

Apple Safari

1. Go to Safari, then click on Settings (or Preferences).

2. Select the Advanced tab.

3. Check the box Show features for web developers (or "Show Develop menu in menu bar").

4. Once enabled, go to Develop in the top menu bar and select Show JavaScript Console.

Microsoft Edge

1. Click the three-dot menu (⋯).

2. Select More Tools > Developer Tools, then click the Console tab.

Keyboard Shortcuts