Error message on mobile: "This page is for an app that doesn't work on mobile devices."


1 comment

  • Official comment
    Jane Vance

    Answer from ShortStack Support: You will need to use the Campaign URL we provide you upon publishing the campaign in order to view the campaign on mobile devices. The Campaign URL looks something like this: Facebook does not support apps on mobile devices, which is why you see the above error message when using the Facebook URL (e.g.,

    Don't worry if you forgot to grab the Campaign URL when you published the campaign, you can access it again within your Campaign Builder. Just open the Campaign Builder, then click the Publications icon to open the Manage Publications Panel. There you will be able to copy your Campaign URL.

    If you want to learn more about Facebook Campaigns on mobile devices, check out this doc:

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