How do I have my custom Facebook tabs show up mobily?


1 comment

  • Official comment
    Jane Vance

    Answer from ShortStack Support: 

    Facebook doesn't display Page Tab Apps - like ShortStack Campaigns - on mobile. This is why the Campaign URL is so important. The Campaign URL allows mobile users to access the Campaign. We suggest using the Campaign URL whenever you link to your ShortStack Campaign. For Facebook, you might try posting a status update that includes the Campaign URL. After clicking the Campaign URL for a Facebook published Campaign, a user on a mobile device will see the mobile version of the Campaign in their mobile device's browser, while a desktop user would see the desktop version of the Campaign within Facebook

    You can learn more about Facebook Campaigns on mobile devices here:

    To locate the Campaign URL:

    Open the Campaign Builder, then click the Publisher Panel icon to open the Publisher Panel (it looks like a little ribbon - see screenshot below). 

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