Can't Publish on Facebook anymore from my free account.

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8 comments

  • Official comment
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    Jane Vance

    Answer from ShortStack Support: The option to publish a Campaign directly to Facebook is available on our Business Plan and higher plans: www.shortstack.com/pricing. The option to publish to Facebook is no longer available on the Free Plan or the Starter Plan.

    You could publish your campaign as a standalone website, then post a link to the campaign in a status update on your Facebook Page, or as a URL in your Page's description (where you see the option to post a website URL).

    If you have any more questions, feel free to shoot us an email: theteam@shortstacklab.com.

  • Avatar
    ZV Daniel

    Oh, sad for me. I liked to have the Apps of my campaigns at my facebook page.

    Jane, thanks for answering that fast. 

  • Avatar
    Holly Crews

    Really, thanks for the heads up. :(

    I was updating a tab on one of the pages I run and it said I had to unpublish and republish and if I held shift key it wouldn't unlink from my FB page. Not true. Tab is now missing and I can't republish to that page.

    Used to love using this app for my pages, and have used it for years. Guess I will have to go elsewhere.

    Super disappointed that there was no warning that this functionality was going away or being transferred to pay only. A simple pop up when trying to update the content would have been enough.

  • Avatar
    Jane Vance

    Answer from ShortStack Support: Holly, can you send me a message with your account information at theteam@shortstacklab.com?

    Thanks! 
    Jane

  • Avatar
    ZV Daniel

    At my case first I thought I could not publish my campaign because have had published many already and have reached the limit of my free account or something like that. So I unpublished some of my prior campaigns.

    Unfortunately that was not the problem and I can not re-publish my prior campaigns, neither my new one.

    Holy, In case you found some good alternative to this please let me know. I will really appreciate your advise.

    Thanks!
    -Daniel

  • Avatar
    Jane Vance

    Answer from ShortStack Support: Daniel, could you reach out to us at theteam@shortstacklab.com? I would be happy to help you get those previous campaigns back online.

  • Avatar
    Craig Wortlehock

    Jane

    It appears I am in a similar boat. I have used the shortstack app to simply have a products  tab on my Facebook Business Page for a very long time and nothing else.

    I went to update my products tab and used best practice, don't delete create a new campaign for the tab and then replace. 

    I now discover I cannot do this so I am stuck with either leaving the old products up or moving to a different application or paying for a rarely updated campaign tab. Very Disappointing to say the least, no notification or warning. If we used it for more we would pay,  

  • Avatar
    Jane Vance

    Answer from ShortStack Support: Craig, can you reach out to me via our support email address: theteam@shortstacklab.com

     

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