Navigating Your Account

What is ShortStack?

ShortStack is a Software as a Service (SaaS) platform used to create campaigns and contest websites that can be published anywhere on the web. To design, publish, and manage your campaigns, simply log in to shortstack.com.

ShortStack's Main Menu

The Main Menu is located at the top of the page after you log in. It provides access to all the tools and resources you need.

1. Home

The Home page is your starting point for all ShortStack activities. It’s the first page you’ll see after logging in.

Click the ShortStack icon at any time to return to the Home page.

2. Get Started

This section on the Home page allows you to:

• Start creating a new campaign.
• Collect Instagram posts.
• Import comments.

3. Manage

The Manage menu contains tools for organizing and managing your data:

Campaigns

Manage, delete, or archive campaigns in the Campaigns Manager. 

Emails

• Use the Emails Manager to view, create, edit, or delete autoresponder, follow-up, and scheduled email campaigns.

Hashtag Feeds 

Available on Pro Plan

View and manage Instagram feeds in the Hashtag Feeds Manager.

Entries

The Entries Manager allows you to:

• View, filter, and export entries.
• Pick random winners.
• Copy entries to new lists.
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Lists

Use the Lists Manager to create, edit, delete, or archive entry lists.

Entry Profiles

View and manage saved Entry Profiles using the Entry Profiles Manager.

Field Library

The Field Library stores custom field types used in your campaigns.

View usage stats and details for each custom field.

Code Lists

Manage Code Lists for emails or code redemption campaigns. View the total number of issued and redeemed codes.

Custom Domains

The Custom Domains Manager displays:

• DNS verification status.
• Whether the domain is being used for a campaign.
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Media

Organize and manage hosted files (up to 10MB) in the Media Manager.

Browse, upload, or delete media files.

Tags

Use the Tags Manager to organize campaigns, lists, feeds, media, and entries.

View the number of items associated with each tag.

Templates

Access pre-made or custom templates in the Templates Manager. You can choose from ShortStack’s Template Gallery or your saved designs.

Themes

Save campaign designs as Themes in the Style Panel. Use the Themes Manager to view, manage, and apply custom themes.

Tip: Favorite any manager by clicking the heart icon to pin it to the top of your Home screen.

4. Notifications

Click the bell icon to view:

• Entry export completion alerts.
• Winner selection notifications.
• pdates from ShortStack about new features.
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5. Account Settings

Manage your account by clicking your name in the top-right corner. Options include:

• Upgrade/Downgrade Plans.
• Update billing and contact information (Account Summary).
• Adjust preferences (Preferences).
• Manage or switch teams (Manage Team, Switch Team).

For more details, refer to the Manage Account Doc.

6. Help

Access ShortStack’s support resources by clicking the Help icon in the top-right corner. A pop-up will appear with links to help docs, support resources, and contact options.