This feature available on the Elite Plan
Overview
The Fraud Filter is used to filter, sort, and label any patterns that you have identified as spam or fraudulent. By using Entry Filters, you can prohibit people or bots from successfully submitting entries, winning prizes, and more.
Getting There
To access the Fraud Filter, start by opening your campaign in the Campaign Builder. Then, open your Form Container Settings. Finally, select Fraud Filters to open and access this section.
Patterns
In this area, you can add specific email addresses, IP addresses, physical addresses, or any other patterns to filter entries.
When adding a new pattern, make sure to post one pattern per line.
Enter ? to match any single character and * to match any number of characters.
A few examples:
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*@gmail.com will filter any Gmail address
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??? Main Street will filter any 3-digit address on Main Street, if it is a 4-digit address, it will not be filtered.
- name@yahoo.com will filter only entries with this specific email address.
Advanced: You can compose regular expressions by starting and ending your pattern with a forward slash.
Choose Fields to Search
The Fraud Filter will only search for the pattern in the selected fields. The choices are:
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Address 1, (Address 2 will also be a part of this selection)
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Email Address,
- and Phone.
To select a field to search, check the box next to the field name. You can enable as many fields as you wish. If you are using a different field, such as a custom field, instead of the fields listed above, then filtering will not work.
Additionally, we will automatically search IP Address since it is collected automatically. However, to make sure you can see full IP Address, please enable collect entry full IP address in the Advanced Form Container Settings.
Choose Actions To Take
Select the action(s) you wish to take once an entry meets the filter requirements. You can enable as many actions as you wish.
Actions Available:
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Reject Entry - When selected, the entry attempt will be completely rejected. To fool cheaters, they will still see a "Thanks for submitting" page, but you will not see their entry in the List. If selected, all other actions will be unavailable since the other actions require successful entry submission.
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Label Entry - Once selected, a label field will appear where you can enter the label.
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Force Instant Win Loss - If Instant Win is enabled, you can force any entry that matches the filter to lose every time.
- Do Not Auto Approve Entry - If auto-approval is enabled, entries that match the filter will not be automatically approved.
Pattern Test
In the field below Enter sample text to test your patterns, type a test result to see if it will be caught by the Fraud Filter. If it matches, you will see green text that reads Matches. If it does not match, it will be red text and read No Match.
Filtering Entries in the Entries Manager
You have labeled the fraudulent entries but now what? You can exclude labels in the filtering section of the Entries Manager. Simply type the label you designated for the fraudulent entries in the Exclude Labels field.