Contents

Layout
Emails
Scoreboard
Search
Filtering
Sorting
Creating a New Email
Working With Emails

Getting There

Click Emails in the main menu.

Layout

The Emails Manager displays a list of all of the emails you've created previously, and has a button for creating new emails. It also has a scoreboard displaying some overall statistics for all the emails you've sent from your account.

Emails

The list of your emails will appear on the right-hand side. Each info pane will show the following information:

• The name of the email
  
  
  • Clicking on the name of the email will open the email in the Email Builder so it can be edited.
    
    
• The last time the email was updated
  
  
• Whether or not the email is active or inactive
  
  
• The name of the list(s) that the email is attached to
  
  
  • Clicking the name of the list will open it in the Lists Manager.
    
    
• How many entries the email has been sent to
  
  
  • The email's analytics will open by clicking the number listed above Sent.
    
    

If you hover over the name, you'll see an edit icon to the right; click this to rename the list. Type the new name, then click the blue checkmark button to lock it in.





There's also a drop-down menu on the right that gives you more options for managing the email.

Additional Email Options

By clicking the drop-down menu on the right-hand side of any email, you'll get these additional options.

Analytics

If you're on the Agency Plan or higher, clicking on Analytics will bring you to the statistics for that particular email list, including emails sent, opens, clicks, and unsubscribes.

Copy

Clicking Copy will display the Email Builder in a pop-up so that you can make a new email using the same settings as the email you're copying.

Permissions

If you're using ShortStack for Teams to grant access of your emails to other teammates, clicking Permissions is where you can set the specific access levels for your team members.

Delete

By clicking Delete, you can remove the email from your account entirely. This doesn't remove the entries from the list you emailed, or the list itself - just the email.



Note: Deleting emails is permanent, so make absolutely sure you no longer need the email before completing the deletion.

Scoreboard

The scoreboard area of the page lets you see the health of your email campaigns at a glance. Included are the number of Lifetime Emails Sent, your Lifetime Open Rate, and the Lifetime Email Clicks. In the bottom-right of each pane you'll also see a listing of the emails sent, opened, and clicks within the Last 7 Days.

Search

Use the Search field in the top-left corner of the page to look through your entries using a single word or phrase. The Tag field allows you to search through your emails by simply typing in a tag that's attached to one or more emails. Your results will automatically be displayed on the right.

Filtering

All of your filtering options appear on the left-hand side. Your options are to view all Active, Inactive, or Sent emails, and when you make a selection your results will appear on the right side. After you've selected a filter, you can clear the filter by clicking the small blue X icon in the top-right corner of the filter pane.

Sorting

To sort the emails, click the button next to the number of emails at the top. Your options are to sort your lists by Recently Edited, Status, Schedule, Newest, and Oldest.

Creating a New Email

To create a new email, click the New Email button in the top-right corner of the screen.



This will bring up the Email Builder in a pop-up so that you can build and compose a new email. For more information on creating a new email, check out the Creating Emails section of our help docs.

Working With Emails

There are a couple other options available when working with emails; you'll see the bar appear up top when you've clicked an email to highlight it.

Tag

Clicking the Tag button will allow you to add tags to all of the selected emails. It also has an areathat shows you all the tags already applied to the emails. Just type the tags you wish to add (with a comma between each) and then click the blue Save button.

Delete

 

The other available option is just another way to delete emails; if you'd like to delete multiple emails at once, click each one to highlight it, then click the Delete button up top. You'll be asked to type in a short phrase to confirm, then click the red Delete button to finalize the deletion.

Note: Again - deleting emails is permanent, so make absolutely sure you no longer need the emails before deleting them.