Overview
Previously, admin access to a Facebook Page was required to import Facebook/Instagram Post comments or create Instagram Feeds. Now, using Meta Business Manager, you can grant other Facebook users the necessary permissions to:
- Publish campaigns
- Run comment contests
- Create feeds
This method eliminates the need to provide full admin access to your Page.
This document guides you through the steps to grant appropriate permissions to another Facebook user to use Facebook—and Instagram-related ShortStack features.
Important Notes
- Permissions granted in Meta Business Manager can always be edited or revoked, so adjustments can be made if needed.
- You must have Admin permissions in Meta Business Manager to make these changes.
Granting Permissions in Meta Business Suite
Follow these steps to grant permissions to another user:
For the Admin
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Open Meta Business Suite:
- Log in and pull up your business profile.
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Access Settings:
- Click the Settings option in the bottom-left corner.
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Navigate to the People Tab:
- The People tab should open by default. If not, click People from the menu on the left.
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Invite People:
- Click the Invite People button near the search bar.
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Enter Email Addresses:
- In the Invite People pop-up, input the email address(es) of the individuals to whom you want to grant access.
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Select Access Level:
- Click Next and toggle the Basic option under the Partial Access section.
- This keeps your Business Page secure while allowing limited access.
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Assign Assets:
- Select the Pages you wish to grant access to by checking the boxes under Select Assets.
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Grant Community Activity Permission:
- If the user needs access to create feeds or run comment contests, enable the Community activity permission.
- This permission allows the user to review, respond to, and remove comments.
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Send the Invitation:
- Click the Invite button to send the access invitation.
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Confirmation:
- A message will confirm the invitation has been sent and display the number of accounts involved.
- Click Done to close the popup.
At this point, your setup is complete. The new user will appear as Pending in your list until they accept the invitation.
Steps for the New User
Once the invitation is sent, the invited user must complete a few additional steps:
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Accept the Invitation:
- Open the invitation email and click the Get Started button.
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Enter Name:
- A new tab will open, prompting the user to enter their name in the Your Name field (this name will appear in Meta Business Suite).
- Click Continue.
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Review Business Information:
- Confirm the business details and click Continue.
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Accept Invitation:
- After reviewing all the information, click the Accept Invitation button.
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Verify Security:
- Enter the account password for verification and click Submit.
Once logged in, the new user will be directed to the Business Manager. At this point, they are set up and ready to use the necessary ShortStack features.